Freqently Asked Questions
Find answers to common queries about our products, orders, shipping, customization, and global services for a smooth experience.
Do you ship internationally?
Yes, we deliver our products to clients in over 30 countries worldwide.
Can I customize my order?
Absolutely! We offer design, size, and branding customization options for all products.
What is your return policy?
Returns are accepted within 15 days for defective or incorrect items.
How long does production take?
Standard production takes 10–20 business days depending on order size and customization.
Which payment methods do you accept?
We accept wire transfers, PayPal, and major international payment options.
Do you offer bulk order discounts?
Yes, we provide competitive discounts for large quantity orders based on size and customization.
Can I request a sample before placing an order?
Absolutely! Sample requests are welcomed to ensure quality, fit, and design satisfaction.
What shipping carriers do you use?
We work with trusted international carriers like DHL, FedEx, and UPS for reliable delivery.
How do I track my order?
Once shipped, you will receive a tracking number to monitor your order in real-time.
Are your products eco-friendly?
We prioritize sustainable practices by sourcing eco-friendly fabrics and following responsible production methods.